SHIPPING AND RETURN POLICY

This is a Legal Disclaimer.

Shipping Policy:

At BOULDER BABE, we care about thoughtful fashion—and that extends to how we package and ship every order. Here’s what you need to know before placing your order:

1) Processing Times:

A) General Items: Orders are processed and delivered within 3-12 business days from the date of purchase.

B) Custom items: Such as bulk flower crown orders or made-to-order jackets—may require 6-15 business days to process and deliver. Please note:

- Bulk orders (5+ pieces) will take longer than single-item purchases.

- If you’re ordering more than 5 items and have a specific deadline, please email us in advance so we can do our best to accommodate your timeline.

2. Shipping Costs

- Shipping fees are calculated at checkout and based on the size, weight, and destination of your order. We currently only ship within the United States.

3. Tracking & Delays

- Tracking information can be found directly on your order invoice or receipt—we do not send tracking separately.
Delivery times may vary, and occasional delays due to weather or carrier issues are outside our control, but we’ll always do our best to keep things moving.

4. Damaged Shipments

- If your item arrives damaged, BOULDER BABE will file a claim with USPS.
If the claim is approved, we’ll replace the item at no cost. If denied, we may issue up to 25% store credit once the damaged item is returned and inspected.

Return & Exchange Policy:

We get that fit and feel matter—so here's how we handle returns:

1. Final Sale Items

- All items marked on SALE are final and not eligible for return or exchange.

2. Exchange Policy

- Full-priced items (not marked as sale) are eligible for one-time exchange for another item of equal value. Items must be unworn, in original condition, and returned to a UPS Access Point within 10 miles of Boulder, Colorado within 10 days of receiving your order.

- If the item shows signs of wear beyond just trying on (e.g., stretched fabric, stains, odor), the exchange will be denied.
- Refunds are not offered.

3. Damaged Items in Transit

- See the “Damaged Shipments” section above for our process on resolving transit damage.

Legal Note:

- By placing an order on boulderbabe.com, you agree to these shipping and return terms. BOULDER BABE reserves the right to update this policy at any time, without prior notice.

Thanks for choosing to shop consciously and support wearable art with a mission.